Important information

Terms and Conditions

Please click the link below to view your State Bank Multi-Currency Foreign Travel Card Terms & Conditions.

State Bank Foreign Travel Card - Terms & Conditions (including User Guide)

USING YOUR STATE BANK MULTI-CURRENCY FOREIGN TRAVEL CARD

IMPORTANT INFORMATION BEFORE USING YOUR CARD
Please sign the back of your Card as soon as you get it, and then memorise your PIN. If you have purchased an additional Card (to be used only by you, as a backup), remember to sign it as well, as soon as you receive it, memorise its PIN, and keep the additional Card in a safe place.

Using SBI Multi-currency foreign travel card to make ATM withdrawals

Just like a debit card, you can use your Foreign Travel Card at ATMs worldwide, displaying the Mastercard Acceptance Mark. Simply choose the CREDIT option, enter your PIN and how much money you’d like to withdraw (up to the available balance on your Card). After that, all you have to worry about is what to spend the money on.

Customer feedback suggests that some countries may impose their own daily or weekly ATM withdrawal limits, which override higher limits on payment cards, including your Foreign Travel Card. Please refer to the ’Before you Go’ section on this website, for country specific details.

Some ATM operators and merchants may charge a fee or set their own limits. Please confirm whether any fees or limits apply, before making a withdrawal or purchase.

Using SBI Multi-currency foreign travel card to make purchases

You can also use your Foreign Travel Card at merchants worldwide, showing the Mastercard Acceptance Mark. Just choose the CREDIT option and enter your PIN, or sign the receipt as usual.If there are insufficient funds in the transaction Currency on your Card, or the transaction currency is not one of the available Currencies on your Card, the payment for the transaction will be automatically processed using other Currencies held on the Card, in the following order of priority: USD, EUR, GBP, SGD, AUD, CAD and AED, in which case (an) exchange rate(s) and Cross Currency fee(s)will apply – see Fees and Limits Table in the fees and limits section of this website or in the Terms and Conditions.

Some ATM operators and merchants may charge a fee or set their own limits. Please confirm whether any fees or limits apply, before making a withdrawal or purchase.

CARD EXPIRY

Your State Bank Multi-Currency Foreign Travel Card is valid until the expiry date printed on the front. When your State Bank Multi-Currency Foreign Travel Card expires, just take your Card, valid passport and PAN Card back to any participating branch of State Bank of India to redeem any unspent funds. Payment will be in Indian Rupees, please check with the branch for details of the exchange rate applied. A fee may also apply - please see the Fees and Limits Table in the fees and limits section of this website, or check with the branch for more information.

Please see the ‘Cash out and Close’ section for options of redeeming your available balance and closing the Card before it expires.

CASH OUT AND CLOSE (BEFORE CARD EXPIRY)

If your Card is still valid, but you would prefer not to keep it for another trip, you can withdraw your remaining balance, whilst abroad, from an ATM displaying the Mastercard® Acceptance Mark (assuming the amount is within the ATM’s withdrawal limits). Alternatively, you can take your State Bank Multi-currency Foreign Travel Card (plus valid passport and PAN Card) back to any participating branch of State Bank of India and they will refund any remaining balance in Indian Rupees (less any fees and subject to exchange rates).

If you decide to keep your Card for another trip, FEMA Regulations, as amended from time to time, currently require you to surrender unspent foreign currency within 180 days of your return. However, you are free to retain a certain amount of foreign currency (currently the limit is up to USD 2,000 or equivalent), for future use as per the FEMA limits, prescribed by RBI from time to time.